FREQUENTLY ASKED QUESTIONS
Quick answers about appointments, estimates, services, and how Iron Horse does auto repair the honest way in Pueblo.
Do you work on all makes and models?
Yes. Iron Horse Automotive Repair services every domestic, import, diesel, and specialty vehicle from oil changes to full engine replacements.
Do I need an appointment, or can I drop in?
Call or text (719) 240-3165 and we'll get you scheduled. Same-day service is often possible depending on the job. Walk-ins welcome when shop capacity allows.
Do you give estimates before doing the work?
Always. We diagnose your vehicle accurately and give you an honest written estimate before any wrench turns. No surprise charges, no upselling — that's our promise.
My car was turned away by another shop. Can Iron Horse help?
That's our specialty. Richard has built his reputation by fixing the jobs other Pueblo shops walk away from — including full engine replacements. Call us first.
Where are you located and what are your hours?
1005 N Erie Ave, Pueblo CO 81001. Open Monday through Friday, 9AM to 5PM. Closed Saturday and Sunday.
Do you do transmission repair and rebuilds?
Yes — diagnosis, repair, and rebuilds for all makes and models, automatic and manual. Call (719) 240-3165 for an honest assessment.
What payment methods do you accept?
Cash, credit card, and debit card.
Do you offer free quotes?
Yes. Tell us what's going on with your vehicle by phone, text, or our online quote form, and we'll get you an honest estimate fast.
How long does a typical repair take?
Depends on the job. Routine maintenance (oil change, brakes) is usually same-day. Complex engine or transmission work depends on parts availability — we'll give you a clear timeline up front.
Do you service customers from Pueblo West, Blende, Salt Creek, or Avondale?
Absolutely — we serve drivers across Pueblo County. We're 10–20 minutes from most surrounding areas. See our area-specific pages for directions and details.
Will you tell me if a repair isn't worth doing?
Yes. If the cost doesn't make economic sense for your vehicle, we'll tell you straight. We won't sell you a repair you shouldn't pay for.
Can I get a quote without bringing the car in?
We can give you a ballpark estimate based on the symptoms you describe, but an accurate quote requires us to verify the actual problem. Diagnostics are a small fee that we apply toward the repair if you proceed.
Still have questions?
Call or text Richard or Dion — Mon–Fri 9AM–5PM.